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Guide · Window ratings in Canada

Window U-Value Explained: Uw, U-Factor, ER and SHGC for Canadian Homes

European data sheets quote Uw; Canadian labels quote U-factor and ER; Ontario’s code and ENERGY STAR set limits on both. Here is what each number means and how to read them on real Internorm windows.

2026/27 catalogue

The short answer

A window’s U-value is the rate at which heat passes through it, in W/m²K; lower is better. Internorm publishes European Uw values, such as 0.62 W/m²K for the KF 410. In Canada, the Ontario Building Code and ENERGY STAR use U-factors rated to CSA A440.2 or NFRC, under different test conditions, so InterHaus advises not comparing the two numbers directly.

The basics

What a U-value measures

A U-value, called U-factor on North American labels, is the rate of heat flow through a product, in watts per square metre Kelvin (W/m²K). A window at 1.0 loses one watt per square metre for every degree between inside and outside.

Imperial values (Btu/h·ft²·°F) convert by a factor of 5.678263: divide metric by it, or multiply imperial by it. So 1.22 W/m²K is about 0.21 imperial, and the KF 410’s best value of 0.62 is about 0.11. It matters: NRCan says windows, doors and skylights can account for up to 25% of a home’s energy loss.

The numbers on a European window data sheet

Internorm’s data sheets list these values for each glass build-up.

UgCentre-of-glass U-value
UfFrame and sash U-value
Psi (Ψg)Extra heat loss along the glass edge, in W/mK, from glass, spacer and frame together
UwWhole window: Ug, Uf and Psi weighted by area and edge length
gShare of solar energy passing the centre of the glass, in %
Rw (C; Ctr)Weighted sound reduction in dB; Ctr corrects for low-pitched traffic noise

In the usual form of the EN ISO 10077-1 calculation, Uw = (glass area × Ug + frame area × Uf + edge length × Psi) ÷ window area. A European Uw is declared for a 1230 × 1480 mm reference window.

Worked example 1: same glass, three frame versions

From the KF 410 uPVC data sheet: one triple-glazed build-up (Ug 0.5, g 53%) in three frame versions, each with two spacer types. Only Uf and Psi change, yet Uw runs from 0.69 to 0.87.

UfUw, Iso spacer (Psi 0.033)Uw, aluminum spacer (Psi 0.073)
Without foam insert1.10.770.87
With foam insert0.920.710.81
Insulating foam corner0.850.690.79

U-values in W/m²K, Psi in W/mK. The sheet’s headline 0.62 is Internorm’s optimum configuration, not one of these rows.

Worked example 2: double vs triple, and frame vs frame

In the KF 310, triple glass cuts Uw by more than a third but also lowers solar gain. Across five frames with the same triple glass, Uw barely moves.

WindowGlassUgg (%)UfUw
KF 310 uPVCDouble1.1641.21.2
KF 310 uPVCTriple0.5531.10.76
KF 410 uPVCTriple0.5530.920.71
KF 510 uPVCTriple0.5530.950.71
KF 520 uPVCTriple0.5530.990.70
HF 410 wood/aluminumTriple0.5530.910.71

Internorm data sheets, Iso spacer; double 4/16Ar/b4, triple 4b/18Ar/4/18Ar/b4. The KF 520 has the highest Uf of the triple group but the lowest Uw: its 85 mm frame-and-sash sightline (113 mm on the KF 410) leaves more of the window as glass.

Europe vs North America

Why a European Uw is not a Canadian U-factor

Both use W/m²K, but under different standards. A European Uw is calculated to EN ISO 10077 for one reference size. Canadian and US ratings follow CSA A440.2 or NFRC 100/200, at standard sizes that vary by operator type. NFRC assumes −18 °C outside and 21 °C inside; ISO uses 0 °C and 20 °C.

A 2014 paper by RDH Building Science found that NFRC, ISO and Passive House U-values “cannot be compared”, with differences of up to 25% for the same frame and glass; for triple-glazed, low-conductivity frames the European figure is typically lower. Use Uw to compare European windows with each other, not as a code number: SB-12 and ENERGY STAR Canada both require ratings to CSA A440.2 or NFRC.

Canadian and Passive House thresholds at a glance

Max U (W/m²K)AlternativeRated to
ENERGY STAR Canada v5 (in force)1.22 (0.21 imperial)or ER ≥ 34CSA A440.2 / NFRC
ENERGY STAR Most Efficient 20251.05 (0.18)or ER ≥ 40CSA A440.2 / NFRC
ENERGY STAR v6 draft, planned 1 Jan 20291.05 (0.18)No ER pathCSA A440.2 / NFRC
Ontario SB-12, Zone 1, AFUE ≥ 92%1.6 in five packages, 1.4 in A3ER 25 / ER 29CSA A440.2 / NFRC
Ontario SB-12, Zone 2, AFUE ≥ 92%1.2 to 1.6ER 34 to ER 25CSA A440.2 / NFRC
OBC Table 9.7.3.3 minimum (GTA)2.0or Temperature Index ≥ 68CSA A440.2
PHI component, cool-temperate0.80 (0.85 installed)fRsi ≥ 0.70PHI, 1.23 × 1.48 m

ENERGY STAR v6 is a draft, not in force. SB-12 values are prescriptive package limits for windows and sliding glass doors.

ENERGY STAR and the Ontario code

What ENERGY STAR and SB-12 actually ask for

ENERGY STAR Canada v5.0, in force since 1 January 2020, certifies windows at U 1.22 W/m²K or less, or ER 34 or more, with air leakage of 1.5 L/s/m² or less. NRCan says certified windows are about 20% more energy efficient than the average window. Rebates such as Ontario’s Home Renovation Savings Program need the exact model to be certified, so check NRCan’s list first.

SB-12 places every GTA location in Zone 1, under 5,000 heating degree-days: Toronto City Hall is 3,520, Oakville 3,760 and Vaughan (Woodbridge) 4,100. Most Zone 1 packages with a high-efficiency furnace need windows at U 1.6 or ER 25. Above 17% glazing-to-wall area the limit tightens a step, and above 22% the performance path applies, which is common for glassy custom homes in Toronto.

ER, SHGC and VT

The other numbers on a Canadian label

SHGC is the share of the sun’s heat the whole window lets through; VT is the share of visible light. ER combines U-factor, SHGC and air leakage in one number, and higher is better: ER = (57.76 × SHGC) − (21.90 × U) − (1.97 × air leakage) + 40.

Lowering U by 0.1 adds about 2.2 points; raising SHGC by 0.1 adds about 5.8. ER rewards winter sun, yet a west bedroom that overheats may be better with lower-gain glass. And Internorm’s g is centre-of-glass while SHGC is whole-window, which RDH notes can be up to 50% lower: g 53% is not SHGC 0.53.

Condensation

The rating you can feel: a warm inner pane

Condensation forms when room air meets a surface below its dew point, usually the glass edge or the frame. For GTA climates the Ontario Building Code requires windows at U 2.0 or better, or a Temperature Index of at least 68 from the CSA A440.2 test. Low Uf and Psi keep those edges warm: with Internorm’s standard double Low-E coating, at −10 °C outside and 23 °C inside, the room-side glass stays around 21 °C. More in our article on condensation-resistant European windows.

What U-value does a Passive House window need?
Passive House

What U-value does a Passive House window need?

The Passive House Institute (PHI) certifies windows as components. Its cool-temperate criteria require a component Uw of 0.80 W/m²K or less (0.85 installed), reference glazing of Ug 0.70 and a hygiene factor fRsi of at least 0.70; the cold-zone limits are 0.60 and 0.65. Which zone applies to your site is for your Passive House designer to confirm.

The KF 410 is certified by the Passive House Institute. InterHaus Passive House work includes the Etobicoke Passive House Residence and the Passive House Residence in Niagara-on-the-Lake, and we quote Passive House projects within 72 hours; see Passive House windows.

How to compare the numbers on window quotes

  1. 01

    Check the standard

    European Uw or Canadian U-factor? Compare like with like.

  2. 02

    Check the glass and spacer

    On the KF 410 sheet, the same glass gives Uw 0.71 with an Iso spacer and 0.81 with an aluminum one.

  3. 03

    Check “up to” values

    Brochure figures are best cases; ask for the value for your glass.

  4. 04

    Check permit and rebate needs

    SB-12 and ENERGY STAR rebates need CSA A440.2 or NFRC ratings.

“My preferred window supplier for any of our projects with ambitious sustainability or indoor comfort goals. They have been easy to work with, and responsive when I need a problem solved. Internorm products have served me well, and these are the best, most reliable suppliers I have found in eastern Canada.”
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How InterHaus can help

Specifying windows by the numbers

InterHaus is the official Internorm dealer in Canada, with a showroom in Oakville and local warehousing in Ontario. Our product specialists have an architectural background and support architects, builders and energy modellers with data sheets for each glass build-up, Passive House Institute certified window systems and installation supervision. Compare every model on our tilt and turn windows page, or start with the compact KF 310.

Window U-values and ratings: common questions

For code, most Zone 1 houses need windows rated U 1.6 W/m²K or better (ER 25) under CSA A440.2 or NFRC. ENERGY STAR Canada asks for 1.22 or less, or ER 34. PHI’s cool-temperate Passive House criteria ask for a component Uw of 0.80 or less, under its own method.

Ug is the U-value at the centre of the glass only. Uw covers the whole window: glass, frame (Uf) and glass edge (Psi). On a high-performance window Uw is higher than Ug, because frames and edges lose more heat than modern triple glass.

You can convert the units by dividing W/m²K by 5.678263, so 0.62 becomes about 0.11 Btu/h·ft²·°F. That does not make it an NFRC or CSA rating, because size, temperatures and method differ.

Only if the exact model is ENERGY STAR certified in Canada, which requires CSA A440.2 or NFRC rating. Ontario’s Home Renovation Savings Program pays per rough opening for certified models only, so confirm the model’s status before counting on a rebate.

ER is the Energy Rating, a unitless number that balances U-factor, solar heat gain and air leakage for windows and doors in low-rise homes. Higher is better, and ENERGY STAR Canada v5 accepts ER 34 or more as an alternative to its U-factor limit.

Get the right numbers for your project

Send us drawings or an opening list and tell us your target: code, ENERGY STAR or Passive House. We will propose Internorm models and glass build-ups, with the data sheets to match.

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